OTA Institute: Difficult Conversations, De-escalation & Conflict Resolution

Description

In today's business landscape, navigating difficult conversations, de-escalating tensions, and resolving conflicts is essential for effective leadership. Join us on Tuesday, June 18, for a comprehensive training session led by Ruth Bowdish from On Demand Healthcare. 

Participants will gain insights into transforming their approach to pushback, mastering the art of delivering constructive feedback, and employing key strategies for de-escalation and conflict resolution. Additionally, attendees will learn techniques for finding common ground amidst differing perspectives. 

The session, running from 9:30 am to 2:30 pm, is priced at $149 for OTA members and $199 for non-members. Hosted at the Ohio Trucking Association headquarters in Westerville, the event will include lunch. Don't miss this opportunity to enhance your leadership skills and foster a more productive work environment.

Location:
Ohio Trucking Association Training Center
655 Cooper Road
Westerville, OH 43081

About the Trainer:
As the Managing Director for On Demand Occupational Medicine, Ruth Bowdish brings a wealth of knowledge and experience to all she does. A published author, licensed counselor, and successful life coach, she is a sought-after expert by media outlets and leaders alike. Her two decades of leadership experience and dedication to occupational health and safety make her an invaluable asset to any team. Ruth is a passionate advocate for mental health and addiction recovery, combining her graduate degree in psychology with multiple certifications in employee assistance and substance abuse counseling. As a respected member of the Advisory Board for Ashland University's Women in Leadership Program and a former Athena Award nominee, Ruth is dedicated to breaking down barriers and empowering others to reach their full potential. Renowned for her expertise in workplace safety and corporate success, Ruth has captivated audiences across the country with her dynamic speaking engagements. With a commitment to fostering healthy, productive work environments, she continues to make a meaningful impact through her thought-provoking keynotes and conference appearances.

Refund Policy:
Our refund policy is as follows:

• You will receive a 100% refund if you cancel more than 10 days before the training.
• You will receive a 75% refund if you cancel more than 3 days before the training.
• You will receive no refund if you cancel less than 3 days before the training.
• No shows are responsible for 100% of the registration fees.